Payment Policy

1. Accepted Payment Methods

At Vaelmont, we offer a variety of secure payment options to ensure a seamless shopping experience:

✔️ Credit & Debit Cards: Visa, Mastercard, American Express, Maestro
✔️ PayPal: Secure and fast checkout with buyer protection
✔️ Apple Pay & Google Pay: One-tap checkout for convenience
✔️ Klarna (Buy Now, Pay Later): Available for eligible customers (if applicable)
✔️ Bank Transfer: Available for bulk or wholesale orders (contact us for details)

2. Payment Security

At Vaelmont, your payment security is our top priority. We use:

🔒 SSL Encryption: Ensures all transactions are protected
🔒 PCI-DSS Compliance: Our payment processors meet the highest security standards
🔒 Fraud Protection: Transactions are monitored for potential fraudulent activity

We never store your payment details, and all payments are processed securely through our trusted payment providers.

3. Currency & Pricing

  • All prices on Vaelmont.uk are listed in GBP (£).
  • We also support payments in EUR (€), USD ($), and other major currencies, which will be automatically converted at checkout.
  • Prices include VAT where applicable, but customs duties may apply for international orders.

4. Payment Processing Time

  • Instant Processing: Payments made via credit card, PayPal, Apple Pay, and Google Pay are processed immediately.
  • Bank Transfers: May take 1-3 business days to process, depending on your bank.

Once the payment is confirmed, your order will be processed and shipped.

5. Buy Now, Pay Later (Klarna, Afterpay, etc.)

For eligible customers, we offer Buy Now, Pay Later options, including Klarna (if applicable).

  • Split your purchase into interest-free installments.
  • Available at checkout (eligibility depends on your region).

6. Payment Issues & Troubleshooting

If your payment fails, please:
✅ Check that your card details are correct.
✅ Ensure your card has sufficient funds.
✅ Contact your bank to confirm the transaction.
✅ Try a different payment method.

For further assistance, please email us at info@vaelmont.uk.

7. Refunds & Chargebacks

  • If eligible, refunds are processed within 7-10 business days after approval.
  • Chargebacks or fraudulent disputes may result in order cancellation and account suspension.

For our full refund policy, please visit our Return & Refund Policy.

8. Taxes & Duties

  • UK & EU Orders: VAT is included in the product price.
  • International Orders: Local customs fees or import duties may apply, which are the buyer’s responsibility.

9. Contact Us

For any payment-related inquiries, reach out to:
📧 Email: info@vaelmont.uk
📍 Address: John F. Kennedylaan 240b, Panningen, Netherlands

We are here to assist you! 😊